The Warehouse Hiring Challenge
E-commerce has transformed warehouse hiring from a steady need into a constant sprint. Peak seasons, next-day delivery promises, and high turnover mean you're always hiring — and always competing for the same workers.
Warehouse turnover exceeds 100% annually at many facilities. During peak seasons, the competition for workers intensifies, and candidates take the first offer they receive.
Your competitors are hiring from the same talent pool, often for the same shifts. The warehouse that responds fastest wins the worker. Traditional phone screening simply can't keep pace.
How Joy Wins the Warehouse Talent Race
First Response Advantage
Joy contacts every applicant within minutes, engaging them before competitors can reach out.
- Immediate interview after application
- Available 24/7 including nights and weekends
- No recruiter bandwidth limitations
- Beat competitors to the best candidates
Certification Verification
Warehouse roles often require specific certifications. Joy captures this information upfront.
- Forklift certification (sit-down, stand-up, reach)
- Cherry picker and order picker experience
- RF scanner familiarity
- WMS system experience
Physical Requirements Screening
Warehouse work is physically demanding. Joy verifies candidates can meet the requirements.
- Lifting capacity (25, 50, 75+ lbs)
- Standing and walking tolerance
- Bending and reaching comfort
- Temperature tolerance (cold storage, non-climate)
Shift Availability Lock
Your shifts are fixed. Joy confirms candidates can actually work when you need them.
- First, second, third shift availability
- Weekend and holiday willingness
- Overtime flexibility
- Reliable transportation verification
Results Warehouse Operations Are Seeing
"Peak season used to be a staffing nightmare. Now Joy screens candidates 24/7, and we go into peak fully staffed for the first time ever."
Built for Every Warehouse Role
Joy handles screening across your entire operation:
- Pickers — Verify RF scanner experience and accuracy focus
- Packers — Screen for speed, accuracy, and standing tolerance
- Forklift Operators — Capture certification types and experience
- Receivers — Check experience with inbound processing
- Inventory Control — Assess attention to detail and WMS familiarity
- Shipping Clerks — Verify computer skills and carrier knowledge
How It Works
- Candidates Apply — Through job boards, walk-ins, or referrals
- Instant Interview — Joy calls within minutes
- Requirements Check — Certifications, availability, physical capabilities
- Quality Scoring — Candidates ranked by fit and readiness
- Fast Onboarding — Pre-qualified candidates ready for orientation
Warehouse operations using Joy report that candidates interviewed within 1 hour of applying are 3x more likely to show up for their first shift.
Peak Season Ready
When volume spikes, Joy scales with you:
- Unlimited capacity — Screen thousands of candidates per week
- Consistent quality — Same thorough screening at any volume
- No lead time — Ramp up instantly when hiring needs spike
- 24/7 operation — Matches your facility's operating hours
The Speed Advantage
In warehouse hiring, hours matter:
| Traditional Screening | With Joy |
|---|---|
| 24-48 hours to first contact | Minutes |
| 3-5 days to complete screening | Same day |
| 50% candidate drop-off | 15% drop-off |
| Recruiter limited to 20 calls/day | Unlimited |
Frequently Asked Questions
How does Joy verify forklift certification?
Joy asks candidates about their forklift certification status, types of equipment they're certified on (sit-down, stand-up, reach truck, etc.), and when their certification was obtained. This information appears in the candidate summary for your team to verify through your standard process.
Can Joy screen for specific warehouse systems?
Yes, Joy can ask about experience with specific WMS platforms (Manhattan, SAP, Blue Yonder, etc.), RF scanner proficiency, and other technology requirements relevant to your operation.
What about candidates who don't have experience?
Joy can be configured for entry-level screening that focuses on availability, physical capability, and reliability rather than experience. Many warehouses use Joy to identify trainable candidates who can start immediately.
How do you handle high-volume seasonal hiring?
Joy excels at scale. During peak hiring seasons, Joy can screen every applicant instantly, regardless of volume. There's no degradation in quality or speed whether you're hiring 10 people or 1,000.
Does Joy work with temp agencies we use for warehouse staff?
Yes, Joy can be configured to work alongside staffing agency relationships. Some clients use Joy for direct hires while continuing to use agencies for flex staffing. Joy can also be licensed by staffing agencies directly.
Can Joy screen in Spanish for bilingual facilities?
Yes, Joy conducts interviews in both English and Spanish. Candidates choose their preferred language at the start of the call. This is particularly valuable for facilities with multilingual workforces.
How does Joy handle high-volume applicant flow?
Joy scales automatically. Whether you get 100 or 15,000 applicants, every candidate gets screened instantly. There's no degradation in quality regardless of volume — same thorough interview, same fast results.
What if a candidate doesn't answer the first call?
Joy automatically retries calls at smart intervals. Candidates can also click a link to start their interview when ready. You set the follow-up rules that work for your hiring process.
Can we share job links directly for walk-in candidates?
Yes! You can create shareable interview links for walk-ins, referrals, or job fair candidates. When someone applies in person, give them the link to interview on the spot or later that day.