Case Study: Ewing Outdoor Supply

About Ewing Outdoor Supply

Ewing Outdoor Supply is the largest family-owned wholesale distributor of landscape products and materials in the U.S. They have been serving the green industry since 1922!

They provide high-quality products from the brands they trust, business resources, and services they need when and where they need them—in-store, online, or at the jobsite. Customers depend on them for job-costing and project-tracking, on-site troubleshooting, specialized commercial estimating and quoting, and on-time, accurate deliveries.

They have over 250 branches and serve customers in 31 states - so there is never a dull moment when it comes to keeping their business adequately staffed!

Introduction: A Recruitment Avalanche

Ewing Outdoor Supply faced a challenge that many growing companies can relate to: managing a massive influx of job applicants while maintaining a personal and efficient hiring process.

The Problem: With over 3,000 applicants monthly, meeting the "2-day rule" of contacting candidates quickly was nearly impossible. This created a bottleneck that strained their team and sometimes left even applicants waiting for updates.
The Impact: The Talent Acquisition Manager struggled to juggle full-desk recruiting, managing, and hiring without additional support. The situation wasn’t sustainable.

The Solution: Classet’s AI-Powered Recruitment Assistant

Always a forward-thinking company, Ewing Outdoor Supply sought innovative solutions to improve their recruitment efficiency. Enter Classet, the AI-driven hiring tool that changed the game.

Why Classet? Initially met with skepticism, Classet quickly proved itself as an indispensable partner, saving time and allowing the team to focus on higher-value tasks - like building the right culture and making sure each of the 250 branch locations was running efficiently!

Results: Transforming Chaos into Confidence

With Classet, Ewing Outdoor Supply saw immediate, measurable benefits:

Time Savings: They avoided the need to hire another recruiter!
Improved Efficiency: Classet ensured all applicants were engaged, allowing the TA Manager to proactively support team managers and structure their workflow with confidence.
Proactive Collaboration: Managers now spend more time discussing team needs and less time on reactive tasks like sifting through applications.
AI Impact: "It feels like a weight off our shoulders," the TA Manager said. "We’re no longer rushing through candidate calls between meetings—we’re focusing on the candidates who matter."

Employee Buy-In: From Skeptical to Supportive

Initially, team members hesitated. Concerns about job security and a reliance on traditional methods created doubt. But as the team experienced the benefits firsthand—like being able to take actual days off—opinions quickly shifted.

A Manager’s Perspective: "Seeing when candidates are ready and being able to focus on high-value work has been a game-changer."
Unexpected Delight: "I thought voice AI would feel robotic. Instead, I was blown away by how natural and smooth the experience was."

Key Metrics & Achievements

Reduction in Manual Tasks: Eliminated the need to hire additional recruiters.
Team Morale: Managers now feel more supported and less overwhelmed.
Efficiency Gains: A structured, proactive recruitment workflow that keeps candidates engaged and managers informed.

Easy, Responsive, and Impactful

Working with Classet’s team has been seamless:

"Setup was super easy, and the team’s quick response time has been a lifesaver."
"The team seeks feedback to keep improving, which makes us feel like valued partners."

Why Ewing Outdoor Supply Recommends Classet

"If you’re handling high-volume recruitment and need to focus on the candidates that matter, Classet is a must-have. It doesn’t just save time—it transforms your entire process. I’d recommend it to any recruiting team looking for structure, efficiency, and better candidate experiences."

Conclusion: Ready to Transform Your Hiring Process?

Ewing Outdoor Supply’s journey with Classet proves that AI-powered hiring isn’t the future—it’s the present. With Classet, they’ve turned a recruitment bottleneck into a streamlined, proactive process that benefits candidates, managers, and the bottom line.