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![Case Study: Ewing Outdoor Supply](/_next/image?url=https%3A%2F%2Fassets.basehub.com%2Fe0b5701f%2F79d4e39da6c56ce2c5a1ee4b94de0043%2Fcase-study-ewing-outdoor-supply.jpg%3Fquality%3D100%26format%3Dauto&w=3840&q=75)

# Case Study: Ewing Outdoor Supply

Ewing Outdoor Supply Case Study: 3,000 Applicants and interviews Automated Monthly with Classet

[![Nick Jones](/_next/image?url=https%3A%2F%2Fassets.basehub.com%2Fe0b5701f%2F29753b1cf7b1c958c9f362e396b5dcf2%2F2.png%3Fwidth%3D100%26height%3D100%26quality%3D100&w=96&q=75)

Nick JonesCOO & Co-Founder at Classet

](/blog/authors/nick-jones)

December 11, 2024

Case Study

**Summary:** Ewing Outdoor Supply (250+ branches, 31 states) couldn't meet their "2-day rule" with 3,000+ monthly applicants. Classet's AI screening saved them from hiring another recruiter, and their team went from skeptical to "blown away by how natural and smooth" the voice AI experience was.

## About Ewing Outdoor Supply

Ewing Outdoor Supply is the largest family-owned wholesale distributor of landscape products and materials in the U.S. They have been serving the green industry since 1922!

They provide high-quality products from the brands they trust, business resources, and services they need when and where they need them: in-store, online, or at the jobsite. Customers depend on them for job-costing and project-tracking, on-site troubleshooting, specialized commercial estimating and quoting, and on-time, accurate deliveries.

They have over 250 branches and serve customers in 31 states - so there is never a dull moment when it comes to keeping their business adequately staffed!

## Introduction: A Recruitment Avalanche

Ewing Outdoor Supply faced a challenge that many growing companies can relate to: managing a massive influx of job applicants while maintaining a personal and efficient hiring process.

-   **The Problem:** With over 3,000 applicants monthly, meeting the "2-day rule" of contacting candidates quickly was nearly impossible. This created a bottleneck that strained their team and sometimes left even applicants waiting for updates.
-   **The Impact:** The Talent Acquisition Manager struggled to juggle full-desk recruiting, managing, and hiring without additional support. The situation wasn’t sustainable.

## The Solution: Classet’s AI-Powered Recruitment Assistant

Always a forward-thinking company, Ewing Outdoor Supply looked for new ways to improve their recruiting efficiency. Enter **Classet**, the AI-driven hiring tool that changed the game.

-   **Why Classet?** Initially met with skepticism, Classet quickly proved itself as an indispensable partner, saving time and allowing the team to focus on higher-value tasks - like building the right culture and making sure each of the 250 branch locations was running efficiently!

## Results: Transforming Chaos into Confidence

With Classet, Ewing Outdoor Supply saw immediate, measurable benefits:

1.  **Time Savings:** They avoided the need to hire another recruiter!
2.  **Improved Efficiency:** Classet ensured all applicants were engaged, allowing the TA Manager to proactively support team managers and structure their workflow with confidence.
3.  **Proactive Collaboration:** Managers now spend more time discussing team needs and less time on reactive tasks like sifting through applications.
4.  **AI Impact:** "It feels like a weight off our shoulders," the TA Manager said. "We’re no longer rushing through candidate calls between meetings, we’re focusing on the candidates who matter."

## Employee Buy-In: From Skeptical to Supportive

Initially, team members hesitated. Concerns about job security and a reliance on traditional methods created doubt. But as the team experienced the benefits firsthand: like being able to take actual days off, opinions quickly shifted.

-   **A Manager’s Perspective:** "Seeing when candidates are ready and being able to focus on high-value work has been a game-changer."
-   **Unexpected Reaction:** "I thought voice AI would feel robotic. Instead, I was blown away by how natural and smooth the experience was."

## Key Metrics & Achievements

-   **Reduction in Manual Tasks:** Eliminated the need to hire additional recruiters.
-   **Team Morale:** Managers now feel more supported and less overwhelmed.
-   **Efficiency Gains:** A structured, proactive recruitment workflow that keeps candidates engaged and managers informed.

## Easy, Responsive, and Impactful

Working with Classet’s team has been easy:

-   "Setup was super easy, and the team’s quick response time has been a lifesaver."
-   "The team seeks feedback to keep improving, which makes us feel like valued partners."

## Why Ewing Outdoor Supply Recommends Classet

"If you’re handling high-volume recruitment and need to focus on the candidates that matter, Classet is a must-have. It doesn’t just save time. It transforms your entire process. I’d recommend it to any recruiting team looking for structure, efficiency, and better candidate experiences."

## Ready to Fix Your Hiring Process?

Ewing Outdoor Supply is running AI-powered hiring today, not piloting it. With Classet, they’ve turned a recruiting bottleneck into a fast, proactive process that benefits candidates, managers, and the bottom line.

[![Nick Jones](/_next/image?url=https%3A%2F%2Fassets.basehub.com%2Fe0b5701f%2F29753b1cf7b1c958c9f362e396b5dcf2%2F2.png%3Fwidth%3D100%26height%3D100%26quality%3D100&w=128&q=75)

Nick Jones

COO & Co-Founder at Classet

Nick is an engineer-turned-operator who served as COO at BlueCrew before co-founding Classet. He leads the translation of big-picture vision into the day-to-day roadmap, driven by a passion for lifelong learning and building teams that tackle hard problems well.

](/blog/authors/nick-jones)

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