Case Study: Ewing Outdoor Supply

About Ewing Outdoor Supply

Ewing Outdoor Supply is the largest family-owned wholesale distributor of landscape products and materials in the U.S. They have been serving the green industry since 1922!

They provide high-quality products from the brands they trust, business resources, and services they need when and where they need them—in-store, online, or at the jobsite. Customers depend on them for job-costing and project-tracking, on-site troubleshooting, specialized commercial estimating and quoting, and on-time, accurate deliveries.

They have over 250 branches and serve customers in 31 states - so there is never a dull moment when it comes to keeping their business adequately staffed!

Introduction: A Recruitment Avalanche

Ewing Outdoor Supply faced a challenge that many growing companies can relate to: managing a massive influx of job applicants while maintaining a personal and efficient hiring process.

• The Problem: With over 3,000 applicants monthly, meeting the "2-day rule" of contacting candidates quickly was nearly impossible. This created a bottleneck that strained their team and sometimes left even applicants waiting for updates.

• The Impact: The Talent Acquisition Manager struggled to juggle full-desk recruiting, managing, and hiring without additional support. The situation wasn't sustainable.