Case Study: Ewing Outdoor Supply

About Ewing Outdoor Supply

Ewing Outdoor Supply is the largest family-owned wholesale distributor of landscape products and materials in the U.S. They have been serving the green industry since 1922!

They provide high-quality products from the brands they trust, business resources, and services they need when and where they need them—in-store, online, or at the jobsite. Customers depend on them for job-costing and project-tracking, on-site troubleshooting, specialized commercial estimating and quoting, and on-time, accurate deliveries.

They have over 250 branches and serve customers in 31 states - so there is never a dull moment when it comes to keeping their business adequately staffed!

Introduction: A Recruitment Avalanche

Ewing Outdoor Supply faced a challenge that many growing companies can relate to: managing a massive influx of job applicants while maintaining a personal and efficient hiring process.

• The Problem: With over 3,000 applicants monthly, meeting the "2-day rule" of contacting candidates quickly was nearly impossible. This created a bottleneck that strained their team and sometimes left even applicants waiting for updates.

• The Impact: The Talent Acquisition Manager struggled to juggle full-desk recruiting, managing, and hiring without additional support. The situation wasn’t sustainable.

The Solution: Classet’s AI-Powered Recruitment Assistant

Always a forward-thinking company, Ewing Outdoor Supply sought innovative solutions to improve their recruitment efficiency. Enter Classet, the AI-driven hiring tool that changed the game.

• Why Classet? Initially met with skepticism, Classet quickly proved itself as an indispensable partner, saving time and allowing the team to focus on higher-value tasks - like building the right culture and making sure each of the 250 branch locations was running efficiently!

Results: Transforming Chaos into Confidence

With Classet, Ewing Outdoor Supply saw immediate, measurable benefits:

1. Time Savings: They avoided the need to hire another recruiter!

2. Improved Efficiency: Classet ensured all applicants were engaged, allowing the TA Manager to proactively support team managers and structure their workflow with confidence.

3. Proactive Collaboration: Managers now spend more time discussing team needs and less time on reactive tasks like sifting through applications.

4. AI Impact: "It feels like a weight off our shoulders," the TA Manager said. "We’re no longer rushing through candidate calls between meetings—we’re focusing on the candidates who matter."

Employee Buy-In: From Skeptical to Supportive

Initially, team members hesitated. Concerns about job security and a reliance on traditional methods created doubt. But as the team experienced the benefits firsthand—like being able to take actual days off—opinions quickly shifted.

• A Manager’s Perspective: "Seeing when candidates are ready and being able to focus on high-value work has been a game-changer."

• Unexpected Delight: "I thought voice AI would feel robotic. Instead, I was blown away by how natural and smooth the experience was."

Key Metrics & Achievements

• Reduction in Manual Tasks: Eliminated the need to hire additional recruiters.

• Team Morale: Managers now feel more supported and less overwhelmed.

• Efficiency Gains: A structured, proactive recruitment workflow that keeps candidates engaged and managers informed.

Easy, Responsive, and Impactful

Working with Classet’s team has been seamless:

• "Setup was super easy, and the team’s quick response time has been a lifesaver."

• "The team seeks feedback to keep improving, which makes us feel like valued partners."

Why Ewing Outdoor Supply Recommends Classet

"If you’re handling high-volume recruitment and need to focus on the candidates that matter, Classet is a must-have. It doesn’t just save time—it transforms your entire process. I’d recommend it to any recruiting team looking for structure, efficiency, and better candidate experiences."

Conclusion: Ready to Transform Your Hiring Process?

Ewing Outdoor Supply’s journey with Classet proves that AI-powered hiring isn’t the future—it’s the present. With Classet, they’ve turned a recruitment bottleneck into a streamlined, proactive process that benefits candidates, managers, and the bottom line.