> This is the markdown version of https://www.classet.ai/blog/case-study-symphonic-distribution > Learn more at https://www.classet.ai ![Case Study: Symphonic Distribution](/_next/image?url=https%3A%2F%2Fassets.basehub.com%2Fe0b5701f%2Fa1ebe51f5988616179b2d2f0de4d266a%2Fsymphonic-case-study.png%3Fquality%3D100%26format%3Dauto&w=3840&q=75) # Case Study: Symphonic Distribution Discover how Symphonic Distribution leveraged Classet’s AI recruiting assistant, Joy, to streamline global talent acquisition, enhance fairness, and scale hiring efficiently. [![Kenneth Quidgley](/_next/image?url=https%3A%2F%2Fassets.basehub.com%2Fe0b5701f%2Fcf49b30910bf7054148ad1807c667fe5%2Fkenneth.png%3Fwidth%3D100%26height%3D100%26quality%3D100&w=96&q=75) Kenneth QuidgleyCustomer Success ](/blog/authors/kenneth-quidgley) February 26, 2025 Case Study **Summary:** Symphonic Distribution (150+ employees worldwide) went from screening 30 candidates per week to 30 candidates in two hours using Classet's AI. Every applicant now gets a fair shot instead of being cut off early. Their product team tested Joy and "loved it—feels like a human interaction." At **Symphonic Distribution**, hiring top talent across multiple countries and functions is a challenge. With **150+ employees worldwide**—spanning the U.S., Latin America, and beyond—finding the right people efficiently is critical. That’s why Symphonic turned to **Classet’s AI-driven recruiting assistant, Joy**, to streamline their hiring process, ensure every candidate gets a fair shot, and significantly reduce manual workload. We sat down with **Kenneth Quidgley**, who oversees talent acquisition at Symphonic, to discuss their experience using Classet and how it’s transformed their recruiting process. ## 🎵 What is Symphonic Distribution? Symphonic Distribution provides **digital music distribution** services to independent artists and labels. Their team ensures that music gets placed on platforms like **Spotify, Apple Music, and Amazon,** while also offering marketing, playlist pitching, and video monetization services. With a growing team across **Brazil, Canada, Chile, Colombia, Mexico, and Puerto Rico**, they needed a way to scale hiring **without compromising quality or fairness**. ## 🎯 Why Symphonic Chose Classet Kenneth was drawn to Classet’s AI-driven recruiting because of its **efficiency and fairness**: _“It fairly guarantees that everybody who applies actually gets a shot because they get screened by the AI recruiter. I liked it.”_ Previously, Symphonic’s **small talent acquisition team** struggled to keep up with applicant volume. Manually reviewing each application meant they could **only screen 30 candidates per week**. With **Joy**, they can now screen **30 candidates in just two hours**—a game-changer for scaling recruitment across multiple markets. ## 🚀 From Manual Hiring to AI-Powered Efficiency Before Classet, hiring at Symphonic was a **highly manual** process: - Reviewing **each applicant’s resume & experience** (15–30 min per candidate) - Manually **sending out screening emails & scheduling calls** - Conducting **live HR screenings** (which limited how many candidates could be reviewed) Now, **Joy automates this process**, engaging every applicant and flagging the most qualified ones for follow-up. ‍ > “Realistically, at best, we could do 6 HR screens a day. That’s 30 in a week. Joy can do 30 in two hours. It immediately alleviates the workload and lets us focus on the best candidates.” ## 🗣️ Candidate Experience: The AI Feels Human One concern with AI recruiting is whether candidates feel like they’re **truly being heard**. Symphonic’s team tested Joy themselves and were impressed: _“Our product team used it and loved it. It feels like a human interaction.”_ By ensuring every candidate gets **a fair shot** and making the experience seamless, Symphonic has improved **both speed and transparency** in hiring. ## 📈 Finding the Best Talent—Now Without Limits The biggest impact? Symphonic **no longer has to cut corners** when screening candidates. _“Before, we might find five strong candidates and stop reviewing applications. Now, every applicant who meets the requirements gets a fair shot.”_ This means more **diverse, high-quality hires**, and a **stronger talent pipeline** for the company’s continued growth. ## 💡 Final Thoughts: Why AI is the Future of Hiring Kenneth believes **AI is essential** for modern talent acquisition: _“If we don’t consider AI for things like this, we become obsolete. We have to change with the times.”_ Symphonic Distribution isn’t just using AI to **reduce workload**—they’re using it to **hire better talent, faster, and more fairly** than ever before. ## 🎤 Ready to Transform Your Hiring Process? If you’re looking to **increase efficiency, improve fairness, and scale hiring seamlessly**, Classet’s AI recruiter can help. 🔹 **Book a demo today** and see how Classet can help your team hire better, faster, and smarter. ‍ ## Explore More ### Use Cases - [RPO / BPO Recruiting](/use-cases/call-centers-bpo) - [Healthcare Recruiting](/use-cases/healthcare) - [Hospitality Recruiting](/use-cases/hospitality) ### Integrations - [Greenhouse](/integrations/greenhouse) - [Bullhorn](/integrations/bullhorn) - [Lever](/integrations/lever)